Privacy Policy

Effective Date: March 15, 2026
Last Updated: March 16, 2026

Important SMS Privacy Notice: Mobile information, including phone numbers, SMS opt-in data, and SMS consent records, will not be sold, rented, shared, or disclosed to third parties or affiliates for their own marketing or promotional purposes. All data sharing categories in this Privacy Policy exclude text messaging originator opt-in data and consent, except where disclosure is necessary to provide messaging services, maintain opt-out records, prevent fraud or abuse, or comply with law, carrier rules, or telecommunications provider requirements.

Contents
  1. Overview

  2. Scope of this Privacy Policy and Our Role

  3. Definitions

  4. Information We Collect

  5. Sources of Personal Information

  6. How We Use Personal Information

  7. Legal Bases for Processing

  8. Artificial Intelligence and Automated Features

  9. SMS, Email, Phone, and A2P Messaging Privacy Disclosures

  10. How We Share Personal Information

  11. Cookies, Analytics, Advertising, and Do Not Track

  12. Data Retention

  13. Data Security

  14. Your Choices and Privacy Rights

  15. U.S. State Privacy Rights

  16. European, UK, and Swiss Privacy Rights

  17. Canadian Privacy Rights

  18. Australian Privacy Rights

  19. International Data Transfers

  20. Children and Minors

  21. Third-Party Websites and Services

  22. Client Responsibilities for End User Data

  23. Changes to this Privacy Policy

  24. How to Contact Us


    Appendix A - Website Form and SMS Consent Language

1. Overview

Lagrange Point Services LLC ("Company," "we," "us," or "our") respects privacy and is committed to protecting Personal Information through responsible data practices. This Privacy Policy describes how we collect, use, disclose, retain, and protect Personal Information when you visit lagrangepointservices.com, communicate with us, complete a form, create or use an account, purchase or receive services, interact with our AI, automation, marketing, communications, analytics, consulting, or technology services, or otherwise engage with us (collectively, the "Services").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, you should not use the Services. Your use of the Services indicates that you acknowledge this Privacy Policy. Where consent is required by law, we will seek consent separately or through appropriate notices, forms, checkboxes, agreements, or other legally recognized methods.

This Privacy Policy is intended to be read together with our Terms of Service, Data Processing Agreement, AI Usage Disclosure, client agreements, statements of work, order forms, and any additional privacy notices provided at the time of collection.

2. Scope of this Privacy Policy and Our Role

This Privacy Policy applies to Personal Information we collect as a business or controller through our website, marketing activities, sales activities, client onboarding, support, billing, account administration, and direct communications with you.

Processor Services. Some Services are provided to business clients that use our systems, workflows, automations, integrations, or managed services to collect, store, transmit, analyze, or otherwise process Personal Information about their own customers, leads, employees, contractors, patients, members, prospects, or end users. In those cases, our client generally determines the purposes and means of processing, and we act as a service provider, processor, or subprocessor, as applicable. If you are an end user of one of our clients, that client’s privacy notice - not this Privacy Policy - generally governs how your Personal Information is collected and used. We process such information on the client’s instructions, subject to applicable agreements and law.

Mixed Roles. In some circumstances, we may act as a controller for our own account, security, billing, compliance, analytics, support, and business records while also acting as a processor for client-provided data. We will handle Personal Information according to the role applicable to the processing activity.

3. Definitions

For purposes of this Privacy Policy:

· "Personal Information" means information that identifies, relates to, describes, can reasonably be linked to, or could reasonably identify an individual or household, including similar terms such as personal data under applicable privacy laws.

· "Client Data" means information, content, records, or materials submitted, uploaded, connected, imported, transmitted, or otherwise made available by or on behalf of a client through the Services.

· "End User" means an individual whose Personal Information is processed by us on behalf of a client.

· "Processor Services" means Services we provide to a client where we process Personal Information on that client’s behalf.

· "Communications Services" means SMS, MMS, RCS, email, phone, voicemail, chat, AI voice, AI chatbot, and similar communication features or services.

· "Service Providers" means vendors, subprocessors, contractors, and other parties that process information on our behalf or help us provide the Services.

4. Information We Collect
4.1 Information You Provide Directly

We may collect information you provide directly to us, including:

· Contact information, such as name, email address, phone number, mailing address, business address, and preferred communication method.

· Account information, such as username, password or authentication information, account ID, company name, role, permissions, billing contact, and administrative settings.

· Business and professional information, such as job title, company, industry, service interests, project requirements, workflows, customer relationship management data, marketing campaign information, and integration preferences.

· Payment and transaction information, such as billing details, invoices, payment status, subscription information, and purchase history. Payment card data may be processed by third-party payment processors, and we may not store full payment card numbers.

· Communications, such as emails, form submissions, support tickets, chat messages, call notes, meeting notes, survey responses, feedback, testimonials, and other information you submit.

· User content and Client Data, including files, prompts, instructions, contacts, lead lists, workflows, automations, website content, campaign content, call scripts, AI inputs, AI outputs, and other materials you choose to submit or connect to the Services.

· Information about others. If you submit Personal Information about another person, you represent that you have authority to do so and that you have provided any required notices and obtained any required consents.

4.2 Information We Collect Automatically

When you use our website or Services, we may automatically collect information such as:

· Device and technical information, including IP address, device identifiers, browser type, operating system, language settings, access times, referring URLs, and pages viewed.

· Usage information, including clicks, session activity, feature usage, form interactions, workflow events, login activity, error logs, and performance data.

· Location-related information, such as general location inferred from IP address or information you voluntarily provide.

· Cookie and tracking information collected through cookies, pixels, tags, web beacons, local storage, analytics tools, advertising technologies, and similar technologies.

4.3 Information From Third Parties

We may receive information from third parties, including:

· Marketing, advertising, referral, and business partners.

· Vendors, data providers, public databases, business directories, event hosts, and lead sources, to the extent permitted by law.

· Client systems, CRM platforms, marketing automation tools, cloud services, communication providers, analytics tools, and other integrations that you authorize or connect.

· Social media platforms and third-party services if you interact with us through those services or connect them to the Services.

· Fraud prevention, identity verification, security, payment, and compliance providers.

4.4 Communications Data

We may collect and maintain communications-related information, including SMS opt-in status, SMS consent records, SMS opt-out status, message delivery logs, HELP and STOP responses, email subscription status, email opens and clicks, phone call logs, voicemail messages, call recordings where permitted by law, and customer support communications.

4.5 Sensitive Information

We do not seek to collect sensitive Personal Information unless it is necessary for a specific service, permitted by law, and handled under appropriate safeguards. Sensitive information may include government identifiers, precise geolocation, account credentials, health-related data, biometric information, racial or ethnic origin, religious beliefs, union membership, or other information treated as sensitive under applicable law. Do not submit sensitive information, Protected Health Information (PHI), or regulated financial information unless expressly required for the Services and covered by a separate written agreement, such as a Business Associate Agreement or other applicable data protection terms.

5. Sources of Personal Information

We collect Personal Information from the following categories of sources:

6. How We Use Personal Information

We may use Personal Information for the purposes described below.

6.1 Functionality, Delivery, and Development of the Services

We use information to provide, operate, personalize, configure, test, improve, troubleshoot, update, and secure the Services; to create accounts; to provision workflows; to connect integrations; to provide network connectivity; to measure usage; to diagnose errors; and to develop new services, products, features, automations, and technologies.

6.2 AI Features and Automated Tools

Some Services may use AI, machine learning, automation, voice, chatbot, or analytics features to generate content, summarize information, route leads, draft responses, analyze campaigns, assist with customer engagement, or support workflows. We use such tools to provide requested Services. We do not use your Personal Information to train generalized public AI models without your explicit consent. We may use specialized AI subprocessors under instructions that limit their use of data to providing the specific service.

6.3 Customer Support and Account Administration

We use information to respond to inquiries, provide support, resolve disputes, communicate about your account, verify identity, manage access permissions, provide security notifications, and assist with onboarding, implementation, migration, training, or account management.

6.4 Business Operations

We use information for business operations, including accounting, billing, payment processing, collections, audits, compliance, recordkeeping, vendor management, contract administration, procurement, tax, insurance, and internal reporting.

6.5 Communications

We use contact information to communicate with you about the Services, account activity, requested information, appointments, support, security alerts, subscriptions, service changes, policy updates, marketing, newsletters, promotions, surveys, events, and other business or service-related matters, subject to your preferences and applicable law.

6.6 Advertising and Marketing

We may use Personal Information, including online identifiers, usage data, marketing preferences, event information, referral information, and information from advertising partners, to provide personalized content, measure campaign performance, verify promotional eligibility, conduct targeted advertising where permitted by law, and study the effectiveness of marketing activities.

6.7 Analytics and Statistical Purposes

We may compile aggregated or de-identified information to analyze traffic, understand demand, identify trends, improve the Services, develop new offerings, and generate business insights. Aggregated or de-identified information is not intended to identify you.

6.8 Protection, Security, and Compliance

We use information to prevent, detect, and respond to fraud, abuse, spam, security incidents, unauthorized access, violations of our Terms of Service, telecommunications misuse, legal claims, and other harmful or unlawful activity. We may also use information to comply with laws, regulations, subpoenas, court orders, carrier requirements, telecommunications provider rules, and lawful requests from government or law enforcement authorities.

7. Legal Bases for Processing

Where laws such as the GDPR, UK GDPR, Swiss nFADP, Brazil LGPD, or similar laws require a legal basis for processing, our legal basis depends on the context. We may process Personal Information based on:

· Consent, such as when you opt in to marketing communications, SMS messaging, cookies where required, or optional services.

· Performance of a contract, such as when we provide Services, support, account access, billing, or requested transactions.

· Legal obligations, such as tax, accounting, consumer protection, privacy, telecommunications, litigation, and compliance requirements.

· Legitimate interests, such as operating and improving our Services, securing our systems, preventing fraud, conducting direct marketing where lawful, managing business relationships, and enforcing our rights, provided those interests are not overridden by your rights and freedoms.

· Protection of vital interests or public interest where applicable and permitted by law.

If we ask for information to satisfy a legal requirement or perform a contract, we will indicate when the information is required and explain relevant consequences of not providing it where appropriate.

8. Artificial Intelligence and Automated Features

We provide AI and automation tools to enhance service delivery, marketing workflows, analytics, customer engagement, and operational efficiency. AI features may process prompts, instructions, uploaded content, CRM records, call transcripts, chat messages, website content, or other information you choose to use with the Services.

AI outputs may be inaccurate, incomplete, outdated, biased, or unsuitable for a particular purpose. You are responsible for reviewing, editing, validating, approving, and lawfully using AI outputs before publication, distribution, or reliance. AI outputs are not legal, medical, financial, tax, employment, insurance, credit, or other professional advice.

We require clients and users to avoid submitting sensitive Personal Information to AI features unless the submission is lawful, necessary, authorized, and covered by appropriate contractual safeguards. If a client uses AI features to interact with End Users, the client is responsible for providing required notices, consents, and disclosures, including disclosing when an End User is interacting with AI, an AI chatbot, or AI voice system where required by law.

9. SMS, Email, Phone, and A2P Messaging Privacy Disclosures
9.1 SMS Messaging and A2P 10DLC

If you provide your mobile number and opt in, you expressly authorize Lagrange Point Services LLC to send SMS, MMS, or similar text messages to the number provided. Message types may include appointment reminders, service updates, onboarding notices, account notifications, support messages, billing notices, security alerts, AI workflow alerts, and marketing or promotional messages, depending on the context and your consent status.

Consent to receive marketing SMS messages is not a condition of purchase. Message frequency varies depending on your interactions with us and the Services. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. You may request help by replying HELP or contacting us at support@lagrangepointservices.com or (720) 636-7071.

We maintain SMS consent, opt-in, opt-out, HELP, suppression, and message delivery records as reasonably necessary to provide messaging services, honor opt-out requests, demonstrate consent, comply with telecommunications laws, comply with carrier or messaging provider requirements, prevent fraud or abuse, and protect our rights.

Mobile Privacy and No Marketing Sharing. Mobile information, including phone numbers, SMS opt-in data, and SMS consent records, will not be sold, rented, shared, or disclosed to third parties or affiliates for their own marketing or promotional purposes. All data sharing categories in this Privacy Policy exclude text messaging originator opt-in data and consent. We may disclose such information only to service providers, messaging vendors, telecommunications providers, carriers, aggregators, or similar parties solely as necessary to deliver messages, maintain records, operate opt-out systems, prevent fraud or abuse, or comply with legal, carrier, or provider requirements.

9.2 Client Use of Communications Services

If a client uses our Services to send SMS, MMS, RCS, email, voice, voicemail, chat, AI voice, or other communications to its own customers or End Users, the client is responsible for the content, timing, recipient selection, consent, notices, suppression lists, opt-out handling, legal basis, and compliance for those communications. Lagrange Point Services LLC provides technology, implementation, automation, consulting, or managed services and does not determine the lawfulness of a client’s communications unless expressly agreed in writing.

Clients must comply with applicable communications, privacy, marketing, and consumer protection laws, including the Telephone Consumer Protection Act (TCPA), Telemarketing Sales Rule (TSR), CAN-SPAM Act, state telemarketing and mini-TCPA laws, do-not-call rules, carrier rules, 10DLC/A2P requirements, Canada’s Anti-Spam Legislation (CASL), GDPR, and other applicable laws. Clients must maintain records of consent and promptly honor opt-out or revocation requests.

9.3 Email Communications and CAN-SPAM

We may send transactional, operational, relationship, and marketing emails. Marketing emails will include a reasonable way to opt out where required. We do not use intentionally false or misleading sender information or deceptive subject lines in commercial email. We include a valid business address where required and honor applicable unsubscribe requests.

9.4 Phone Calls and Voice Communications

If you provide your phone number, you consent to receive calls related to your inquiry, account, services, appointment, support, sales follow-up, or business relationship. Where permitted by law and your consent status, calls may be made manually or through automated technology, prerecorded voice, artificial voice, AI voice, or similar tools. You may request that we stop non-essential calls by contacting us or by following instructions provided during the call.

10. How We Share Personal Information

We may disclose Personal Information to the following categories of recipients for the purposes described in this Privacy Policy. We do not sell Personal Information for money. Some privacy laws may define certain advertising or analytics disclosures as a "sale," "sharing," or "targeted advertising," even when no money is exchanged; where applicable, you may have the right to opt out of those uses.

10.1 Affiliates and Related Entities

We may share information with affiliated entities, successors, assigns, or related companies for purposes consistent with this Privacy Policy.

10.2 Service Providers and Subprocessors

We may share information with vendors, contractors, subprocessors, and service providers that help us operate our business and deliver the Services, including cloud hosting, CRM, marketing automation, AI processing, analytics, security, authentication, payment processing, accounting, customer support, data storage, email delivery, SMS/MMS delivery, voice services, call recording, data migration, website hosting, and IT support.

10.3 Partners, Referrals, and Promotions

We may share information with referral partners, business partners, event partners, integration partners, or promotional partners where permitted by law, where necessary for a requested service, or with your consent. We do not share mobile opt-in data or SMS consent with such partners for their own marketing or promotional purposes.

10.4 Advertising and Marketing Partners

We may share online identifiers, cookie data, device data, usage data, hashed contact information, or similar information with advertising and marketing providers to measure campaigns, deliver content, understand engagement, and support targeted advertising where permitted by law and subject to your opt-out rights. This section does not authorize sharing mobile opt-in data or SMS consent for marketing or promotional purposes.

10.5 Third-Party Integrations and Connected Services

If you connect a third-party application, marketplace application, API, email account, calendar, social network, payment processor, analytics service, communication provider, or other integration to the Services, information may be disclosed to or collected by that third party according to your settings and the third party’s terms and privacy policy. You are responsible for reviewing and managing permissions for third-party integrations.

10.6 Business Transactions

We may disclose Personal Information in connection with an actual or proposed merger, acquisition, financing, reorganization, bankruptcy, sale of assets, transfer of business, or similar corporate transaction.

10.7 Legal, Regulatory, Safety, and Compliance Purposes

We may disclose information if we believe disclosure is necessary or appropriate to comply with law, regulation, legal process, court order, subpoena, governmental request, law enforcement request, carrier inquiry, telecommunications provider requirement, or to protect rights, safety, property, security, and the integrity of the Services.

10.8 At Your Direction or With Consent

We may disclose information to any person or entity where you direct us to do so or provide consent.

11. Cookies, Analytics, Advertising, and Do Not Track

We use cookies and similar technologies to operate the website, remember preferences, authenticate users, improve performance, understand traffic, personalize content, measure campaigns, prevent fraud, and support advertising or analytics. This section serves as our cookie notice unless a separate Cookie Policy is posted.

Types of cookies may include strictly necessary cookies, preference cookies, analytics cookies, performance cookies, advertising cookies, pixels, tags, local storage, and similar technologies. You may manage cookies through browser settings and, where available, through cookie controls provided on our website. Blocking cookies may affect functionality.

Some browsers provide a Do Not Track signal. Because there is not a uniform industry standard for responding to Do Not Track signals, our website may not respond to such signals. Where required by applicable law and supported by our systems, we will honor legally recognized browser-based opt-out preference signals, such as Global Privacy Control, for covered processing activities.

12. Data Retention

We retain Personal Information for as long as reasonably necessary to fulfill the purposes for which it was collected, including providing Services, maintaining accounts, supporting business operations, satisfying legal, tax, accounting, audit, regulatory, telecommunications, carrier, security, fraud prevention, dispute resolution, and recordkeeping requirements, and enforcing agreements.

Retention periods vary based on the amount, nature, and sensitivity of the information; the potential risk of harm from unauthorized use or disclosure; the purposes of processing; whether those purposes can be achieved through other means; applicable legal requirements; and our legitimate business interests. For example, we may retain opt-out and suppression records to honor your preferences, retain billing records for tax and accounting purposes, and retain security logs to protect the Services.

When Personal Information is no longer needed, we will delete, de-identify, anonymize, aggregate, or securely dispose of it as appropriate. If we anonymize or aggregate information so that it no longer identifies you, we may use it for lawful business purposes indefinitely.

13. Data Security

We maintain reasonable administrative, technical, organizational, and physical safeguards designed to protect Personal Information against risks such as unauthorized access, disclosure, alteration, destruction, loss, misuse, and unlawful processing. Safeguards may include access controls, authentication, least privilege permissions, encryption where appropriate, secure cloud infrastructure, logging, monitoring, backups, vendor controls, and internal policies.

No method of transmission or storage is completely secure. The internet, telecommunications networks, and third-party systems can be vulnerable to security risks. You are responsible for using strong passwords, safeguarding login credentials, enabling available security features, limiting access to authorized users, and notifying us promptly of suspected unauthorized access or security issues.

14. Your Choices and Privacy Rights

Depending on your location and applicable law, you may have the right to:

· Request access to or a copy of Personal Information we maintain about you.

· Request correction of inaccurate Personal Information.

· Request deletion of certain Personal Information.

· Request portability of certain Personal Information.

· Object to or restrict certain processing.

· Withdraw consent where processing is based on consent.

· Opt out of marketing emails, SMS messages, and certain targeted advertising.

· Appeal a denied privacy request where applicable.

· Designate an authorized agent to submit a request on your behalf where permitted by law.

To exercise privacy rights, contact us at support@lagrangepointservices.com. We may verify your identity before fulfilling a request. We may deny or limit requests where permitted by law, including when information is necessary for security, fraud prevention, legal compliance, transaction completion, internal records, or another lawful purpose. If you are an End User of one of our clients, we may direct your request to the applicable client or process it on the client’s instructions.

15. U.S. State Privacy Rights

Residents of certain U.S. states, including California, Colorado, Connecticut, Delaware, Iowa, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, Virginia, and other states with similar privacy laws, may have additional rights depending on whether the applicable law applies to us and to the relevant processing activity.

15.1 Rights Under U.S. State Privacy Laws

· Right to know or access the categories and/or specific pieces of Personal Information collected about you, subject to legal limits.

· Right to correct inaccurate Personal Information.

· Right to delete certain Personal Information.

· Right to obtain a portable copy of certain Personal Information.

· Right to opt out of sale, sharing, targeted advertising, or certain profiling where applicable.

· Right to limit certain uses of sensitive Personal Information where applicable.

· Right to non-discrimination for exercising privacy rights.

· Right to appeal certain decisions where applicable.

15.2 Categories of Personal Information Collected

15.3 Sale, Sharing, and Targeted Advertising

We do not sell Personal Information for money. However, certain state privacy laws may define the disclosure of identifiers, internet activity, cookie data, device data, or hashed contact information to advertising or analytics partners as a "sale," "sharing," or processing for "targeted advertising." If applicable, you may opt out by contacting us at support@lagrangepointservices.com or by using any opt-out mechanism we make available on the website.

We do not sell, share, or disclose mobile information, phone numbers, SMS opt-in data, or SMS consent records to third parties or affiliates for marketing or promotional purposes.

15.4 Sensitive Personal Information

To the extent we collect sensitive Personal Information, we limit processing to purposes you authorize, purposes necessary to provide requested Services, security, legal compliance, or other purposes permitted by law. We do not use sensitive Personal Information to infer characteristics about you except as permitted by law or with consent.

15.5 Automated Profiling

We do not use Personal Information to make decisions based solely on automated processing that produce legal or similarly significant effects concerning you, unless separately disclosed and permitted by law. Some AI or automation features may assist with marketing, workflows, analytics, or routing, but users are responsible for human review where appropriate.

16. European, UK, and Swiss Privacy Rights

If you are located in the European Economic Area, United Kingdom, or Switzerland, you may have rights under the GDPR, UK GDPR, or Swiss nFADP, subject to conditions and exceptions. These rights may include access, correction, deletion, restriction, objection, portability, withdrawal of consent, and the right to lodge a complaint with a supervisory authority.

When we act as controller, you may exercise rights by contacting us at support@lagrangepointservices.com. When we act as processor for a client, we may refer your request to the client or process the request according to the client’s instructions. If you withdraw consent, the withdrawal will not affect processing conducted before withdrawal or processing based on another lawful basis.

You may also have the right to complain to your local data protection authority. We encourage you to contact us first so we can attempt to address your concern.

17. Canadian Privacy Rights

If you are located in Canada, including Quebec, you may have rights under Canadian privacy laws such as PIPEDA and applicable provincial laws. These rights may include access, correction, withdrawal of consent, and the ability to challenge our compliance. We may verify your identity before responding. If we deny a request, we will explain the reason where required by law.

18. Australian Privacy Rights

If you are located in Australia, you may have rights under the Australian Privacy Act, including the right to request access to and correction of Personal Information. We will respond to requests within the time required by applicable law. If you are dissatisfied with our response, you may have the right to contact the Office of the Australian Information Commissioner.

19. International Data Transfers

We are based in the United States. Your Personal Information may be transferred to, stored in, or processed in the United States and other jurisdictions where we, our Service Providers, subprocessors, or partners operate. These jurisdictions may have data protection laws that differ from those in your location.

When required by applicable law, we use appropriate transfer mechanisms, safeguards, and contractual protections for international transfers, such as standard contractual clauses, data processing agreements, transfer impact assessments where applicable, or other lawful mechanisms.

Data Privacy Framework. We do not make a self-certification statement under the EU-U.S. Data Privacy Framework, UK Extension to the EU-U.S. Data Privacy Framework, or Swiss-U.S. Data Privacy Framework unless our organization is listed as certified on the official Data Privacy Framework list or a separate written statement is published by us. If we self-certify in the future, we will update this Privacy Policy accordingly. We may use service providers that maintain their own certifications or transfer mechanisms, but their certification does not constitute certification by Lagrange Point Services LLC.

20. Children and Minors

Our Services are not directed to children under 16, and we do not knowingly collect, use, disclose, sell, or share Personal Information from children under 16. If we learn that we have collected Personal Information from a child under 16 without appropriate authorization, we will take reasonable steps to delete it. If you believe a child has provided us Personal Information, please contact us at support@lagrangepointservices.com.

21. Third-Party Websites and Services

Our website and Services may contain links to third-party websites, applications, app stores, social networks, communication providers, payment processors, analytics providers, or other services. This Privacy Policy does not apply to third-party websites or services that are not operated by us. We are not responsible for the privacy, security, content, or practices of third parties. Your use of third-party services is governed by their terms and privacy policies.

22. Client Responsibilities for End User Data

Clients that use our Services to collect, store, transmit, analyze, or otherwise process End User data are responsible for their own privacy notices, legal bases, consents, data subject rights responses, data retention decisions, data accuracy, marketing and communications compliance, and legal obligations. Clients must not use the Services to collect or process Personal Information in violation of applicable law or without required notices and consents.

If we receive a privacy request from an End User whose information we process on behalf of a client, we may direct the End User to the client or notify the client so the client can respond. Clients are responsible for responding to End User privacy requests unless otherwise required by law or agreed in writing.

Clients are responsible for determining whether their use of the Services triggers obligations under privacy, marketing, telemarketing, health, financial, consumer protection, accessibility, AI, employment, tax, or industry-specific laws. Lagrange Point Services LLC does not provide legal, tax, medical, financial, or compliance advice.

23. Changes to this Privacy Policy

We may update this Privacy Policy from time to time at our discretion. Changes will be posted with an updated "Last Updated" date. If required by law, we will provide additional notice. Your continued use of the Services after an updated Privacy Policy becomes effective means you acknowledge the updated Privacy Policy.

24. How to Contact Us

If you have questions about this Privacy Policy or our privacy practices, or if you would like to exercise a privacy right, contact us at:

Lagrange Point Services LLC
2020 N ACADEMY BLVD STE 261 4523
Colorado Springs, CO 80909
Email: support@lagrangepointservices.com
Phone: (720) 636-7071
Website: lagrangepointservices.com

Privacy requests should include sufficient information for us to understand, verify, and respond to the request. Do not include sensitive information in your request unless necessary.

Appendix A - Website Form and SMS Consent Language

The following language may be used on website forms, landing pages, intake forms, or other opt-in points. The checkbox should not be pre-selected:

"By checking this box and submitting this form, you agree to receive SMS messages, emails, and phone calls from Lagrange Point Services LLC related to services, updates, account notifications, appointments, and promotions. Message frequency varies. Message and data rates may apply. Reply STOP to cancel SMS messages and HELP for help. Consent is not a condition of purchase. See our Privacy Policy and Terms of Service."

For A2P campaign registration, the opt-in language should be placed near the phone number field, clearly disclose message types, identify Lagrange Point Services LLC as the sender, include message frequency, state that message and data rates may apply, include STOP and HELP instructions, and link to this Privacy Policy and the Terms of Service.